訂閱、帳單與數位權益英語對話

對話原文與翻譯

每句先給英文原句，下面一行是中文翻譯。想練口說時把譯文遮住，跟著音訊一句句複述。

1. Tom 0:00

   I forgot to cancel that language app trial, but the renewal reminder was buried and easy to miss.

   我忘了取消那個語言 App 試用，而且續訂提醒藏得很深，很容易漏看。

   Line 1
2. Emma 0:05

   Did you ever open the terms, or are you arguing the design was misleading even though notice existed somewhere?

   你有看過條款嗎？還是你想主張：雖然某處有通知，但設計本身有誤導性？

   Line 2
3. Tom 0:13

   I opened them once, so I can't pretend I knew nothing, but the interface clearly relied on inattention.

   我看過一次，所以不能說自己完全不知情，但介面明顯是在賭使用者不注意。

   Line 3
4. Emma 0:19

   That's a stronger and more honest position, because you're admitting responsibility while naming the design problem.

   這樣講更有力也更誠實，因為你有承擔責任，也有指出設計問題。

   Line 4
5. Tom 0:27

   Exactly, and I used the app twice at most, so a full annual charge feels out of proportion.

   沒錯，而且我最多只用兩次，卻被收整年費，真的不成比例。

   Line 5
6. Emma 0:33

   What outcome would feel fair, a full refund, a partial refund, or converting the charge into a shorter plan?

   你覺得怎樣才算公平？全額退款、部分退款，還是改成較短方案？

   Line 6
7. Tom 0:40

   Partial refund or monthly conversion feels more reasonable because I did technically miss the deadline.

   部分退款或改月付比較合理，因為我確實在技術上錯過了期限。

   Line 7
8. Emma 0:46

   A moderate ask often works better when your own case includes some responsibility as well.

   當你的情況也有部分責任在自己身上，提出中間方案通常更容易成功。

   Line 8
9. Tom 0:52

   I took screenshots showing the cancellation path needs four taps and hides the renewal date in tiny text.

   我有截圖，取消流程要點四下，而且續訂日期藏在很小的字裡。

   Line 9
10. Emma 0:59

    That's useful because it shifts the complaint from your forgetfulness to a specific user-design choice.

    這很有用，因為它把抱怨焦點從你忘記，轉到具體的介面設計選擇。

    Line 10
11. Tom 1:05

    Should I mention that I read the policy, or would that weaken the argument too much?

    我應該提到我有讀過政策嗎？還是這會讓主張被削弱太多？

    Line 11
12. Emma 1:10

    Mention it, because transparency makes you more credible and the design issue still remains.

    要提，因為透明會讓你更可信，而設計問題依然存在。

    Line 12
13. Tom 1:16

    If they refuse money, I'd only accept service credit if it doesn't trap me into another long commitment.

    如果他們拒絕退款，我只會在不把我綁進下一段長承諾時接受服務點數。

    Line 13
14. Emma 1:22

    Exactly, because one unwanted renewal shouldn't be solved by walking into a second trap.

    沒錯，一次不想要的自動續訂，不該靠走進第二個陷阱來解決。

    Line 14
15. Tom 1:29

    I'll ask for monthly conversion first and partial refund as the fallback if they reject that.

    我會先要求改月付，如果被拒絕，再退而求其次要求部分退款。

    Line 15
16. Emma 1:34

    That sounds strong, because your request is accountable, specific, and still realistic to approve.

    這策略很扎實，因為你的要求有自我負責、夠具體，也仍屬可被批准的範圍。

    Line 16

本篇的真人發音、逐句跟讀錄音與發音評分都在 EngTalk App 內。

本課重點單字

從本篇對話中挑出的實義詞，依它們在全部 500 篇對話裡出現的等級排序（越靠後等級出現的越優先）。已排除虛詞、專有名詞與數詞。

• ever /ˈɛvɚ/ adverb

  曾經；任何時候

• pretend /prɪˈtɛnd/ verb

  假裝；裝作

• knew /nu/ verb

  知道；認識（know的過去式）

• interface /ˈɪntərˌfeɪs/ noun

  介面；接口

• relied /rɪˈlaɪd/ verb

  依賴了

• inattention /ˌɪnəˈtɛnʃən/ noun

  注意力不集中；疏忽

• proportion /prəˈpɔrʃən/ noun

  比例；部分

• converting /kənˈvɝtɪŋ/ verb

  convert的現在分詞；正在轉換

• taps /tæps/ verb/noun

  輕點；輕拍

• forgetfulness /fərˈɡɛtfəlnəs/ noun

  健忘

• user-design /ˈjuzər dɪˌzaɪn/ noun

  使用者設計

• unwanted /ʌnˈwɑntɪd/ adjective

  不需要的；不受歡迎的

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