訂閱、帳單與數位權益英語對話

對話原文與翻譯

每句先給英文原句，下面一行是中文翻譯。想練口說時把譯文遮住，跟著音訊一句句複述。

1. Emma 0:00

   The writing platform removed offline access, which was the main reason I paid for the annual plan.

   那個寫作平台把離線存取拿掉了，而那是我付年費的主要理由。

   Line 1
2. Tom 0:06

   Did the contract promise that feature explicitly, or was it mostly highlighted in the marketing pages?

   合約有明確承諾那功能嗎？還是主要只在行銷頁被強調？

   Line 2
3. Emma 0:12

   It was all over the pricing page and tutorial videos, though I still haven't found it in legal wording.

   它在價格頁和教學影片都很主打，但我目前還沒在法律文字裡找到。

   Line 3
4. Tom 0:19

   The missing legal language complicates things, but the promotion still shaped the purchase decision in practice.

   缺乏法律用語確實讓事情更複雜，但那些宣傳仍在實務上影響了購買決策。

   Line 4
5. Emma 0:25

   Exactly, and now they say the service is evolving, so subscribers should expect feature changes.

   沒錯，現在他們還說服務在演進，訂戶應該預期功能變動。

   Line 5
6. Tom 0:32

   Some change is normal, but removing a core use case is very different from moving menus around.

   有些變動很正常，但拿掉核心使用情境，和只是挪選單位置完全不同。

   Line 6
7. Emma 0:38

   That's my argument, because I work on trains and browser-only access makes half the subscription useless.

   這就是我的重點，因為我在火車上工作，現在只能瀏覽器用，等於一半訂閱失效。

   Line 7
8. Tom 0:46

   Then frame it around material loss of utility rather than disappointment with product direction.

   那就把重點放在實質可用性損失，而不是對產品方向失望。

   Line 8
9. Emma 0:51

   Would asking to end the plan early sound more reasonable than demanding a full refund for the year?

   比起要求整年全退，請求提前終止方案會不會比較合理？

   Line 9
10. Tom 0:57

    Yes, especially if you used the service before the feature vanished and aren't denying that part.

    會，尤其是你在功能消失前確實有使用，也沒有否認那段服務價值。

    Line 10
11. Emma 1:03

    I can show old downloaded files and recent support replies confirming that offline mode is gone.

    我可以拿出以前下載的離線檔案，還有近期客服回覆確認離線模式已不存在。

    Line 11
12. Tom 1:10

    Good, because evidence of actual reliance matters more than general statements about convenience.

    很好，因為你實際依賴過那功能的證據，比泛泛談方便更關鍵。

    Line 12
13. Emma 1:16

    If they won't cancel, maybe I should ask for account credit while I move to another tool.

    如果他們不讓我解約，也許我該要帳戶點數，然後轉到別的工具。

    Line 13
14. Tom 1:22

    That's acceptable only if the credit is flexible and doesn't assume you'll keep paying for the same limitation.

    那只有在點數夠彈性，且不預設你會繼續為同樣限制付費時，才算可接受。

    Line 14
15. Emma 1:28

    Right, because I need a path out rather than compensation that pretends the missing feature is minor.

    對，我要的是一條退出路，不是那種假裝缺失很小的補償。

    Line 15
16. Tom 1:36

    Then request early termination first and support it with clear examples of how the service changed for you.

    那就先要求提前終止，並用清楚案例佐證這項服務對你而言已經改變。

    Line 16

本篇的真人發音、逐句跟讀錄音與發音評分都在 EngTalk App 內。

本課重點單字

從本篇對話中挑出的實義詞，依它們在全部 500 篇對話裡出現的等級排序（越靠後等級出現的越優先）。已排除虛詞、專有名詞與數詞。

• highlighted /ˈhaɪˌlaɪtɪd/ adjective

  醒目標示的；強調的

• tutorial /tuˈtɔriəl/ noun

  教學；輔導課

• complicates /ˈkɑmpləˌkeɪts/ verb

  complicate的第三人稱單數；使複雜化

• subscribers /səbˈskraɪbərz/ plural noun

  訂閱者

• removing /rɪˈmuvɪŋ/ verb

  正在移除

• browser-only /ˈbraʊzɚ ˌoʊnli/ adjective

  僅支援瀏覽器的；網頁版專屬的

• useless /ˈjusləs/ adjective

  無用的

• material /məˈtɪriəl/ noun

  材料；資料

• utility /juˈtɪləti/ noun

  實用性；公用事業

• vanished /ˈvænɪʃt/ verb

  消失了

• downloaded /ˈdaʊnˌloʊdɪd/ verb (past participle)

  已下載

• reliance /rɪˈlaɪəns/ noun

  依賴

同類對話推薦

• Negotiating an Unclear Trial Renewal 16 · 2 分鐘
• When Existing Customers Get Less for More 16 · 2 分鐘
• When Support Contradicts Itself 16 · 2 分鐘
• How Much Ambiguity Can You Accept? 16 · 2 分鐘