住宿投訴與合理補償英語對話

對話原文與翻譯

每句先給英文原句，下面一行是中文翻譯。想練口說時把譯文遮住，跟著音訊一句句複述。

1. Tom 0:00

   This short-term rental looked bright and quiet online, but the bedroom window faces a construction wall.

   這間短租在網路上看起來又明亮又安靜，但臥室窗戶其實正對施工圍牆。

   Line 1
2. Emma 0:06

   Do you have both listing photos and actual room photos, or only your description of the mismatch?

   你有平台刊登的照片和實際房間照片兩種嗎？還是只有你對落差的文字描述？

   Line 2
3. Tom 0:13

   I took photos this morning because the online pictures carefully avoided that side of the apartment.

   我今天早上有拍照，因為網路上的圖片很刻意避開公寓那一側。

   Line 3
4. Emma 0:18

   Good, because evidence matters a lot when the host is already calling it a minor disappointment.

   很好，因為當房東已經把這件事說成只是小失望時，證據就非常重要。

   Line 4
5. Tom 0:24

   That's exactly what he said, and he offered a tiny refund while insisting the location is still excellent.

   他真的就是這樣說，還堅持地點依然很棒，只願意給一點點退款。

   Line 5
6. Emma 0:30

   Location isn't the issue if the missing quiet and light were part of why you booked it.

   如果你當初就是因為安靜和採光才訂這裡，那問題就不在地點。

   Line 6
7. Tom 0:36

   Right, because I chose this place partly to work during the afternoons without constant noise.

   對，因為我選這裡有一部分就是想在下午工作時不要一直被噪音干擾。

   Line 7
8. Emma 0:42

   Then name the mismatch and the practical impact, such as noise, blocked light, and reduced usefulness.

   那就把不符之處和實際影響講清楚，像是噪音、採光被擋、空間可用性下降。

   Line 8
9. Tom 0:50

   Should I ask for a bigger refund first, or go straight to cancellation without penalty?

   我應該先要求更高的退款，還是直接申請免罰取消？

   Line 9
10. Emma 0:56

    It depends on what outcome you truly want, because staying with compensation is different from escaping the booking.

    這要看你真正想要的結果，因為拿補償繼續住和直接脫離這筆預訂是兩回事。

    Line 10
11. Tom 1:03

    If the refund were meaningful, I'd probably stay because moving again would cost time and energy.

    如果退款金額有意義，我大概會留下來，因為再搬一次很耗時間和體力。

    Line 11
12. Emma 1:09

    Then start there, but tie the amount to the lost function rather than vague annoyance.

    那就先從這個方向談，但金額要對應功能損失，而不是籠統的不滿。

    Line 12
13. Tom 1:15

    If he refuses, I can escalate through the platform with screenshots, timestamps, and the hidden-angle photos.

    如果他拒絕，我可以拿截圖、時間戳和那些被刻意避開角度的照片，透過平台提出升級申訴。

    Line 13
14. Emma 1:22

    Yes, and mention that you reported the issue promptly instead of waiting until the stay was nearly over.

    對，還要提到你是及時通報，不是快住完才提出。

    Line 14
15. Tom 1:29

    That makes the claim cleaner, because I'm not asking for perfection and only for a fair acknowledgment of the gap.

    這樣主張會更清楚，因為我不是要求完美，只是要求對落差做公平承認。

    Line 15
16. Emma 1:35

    Exactly, since the strongest complaint here is calm evidence, clear impact, and a proportionate remedy.

    沒錯，這種情況最有力的申訴就是冷靜的證據、清楚的影響，以及相稱的補救。

    Line 16

本篇的真人發音、逐句跟讀錄音與發音評分都在 EngTalk App 內。

本課重點單字

從本篇對話中挑出的實義詞，依它們在全部 500 篇對話裡出現的等級排序（越靠後等級出現的越優先）。已排除虛詞、專有名詞與數詞。

• faces /ˈfeɪsɪz/ verb

  面對；朝向

• construction /kənˈstrʌkʃən/ noun

  建設，建造；施工

• listing /ˈlɪstɪŋ/ noun

  列表項；房源或條目

• description /dɪˈskrɪpʃən/ noun

  描述；說明

• avoided /əˈvɔɪdɪd/ verb

  避免了；躲避了

• insisting /ɪnˈsɪstɪŋ/ verb

  正在堅持

• usefulness /ˈjusfəlnəs/ noun

  有用性

• escaping /ɪˈskeɪpɪŋ/ verb

  正在逃離；逃脫

• annoyance /əˈnɔɪəns/ noun

  煩惱；惱火；令人惱火的事

• refuses /rɪˈfjuzɪz/ verb

  拒絕

• hidden-angle /ˌhɪdənˈæŋɡəl/ noun

  隱藏角度；不明顯的視角

• acknowledgment /ækˈnɑlɪdʒmənt/ noun

  承認；感謝；回執

同類對話推薦

• Compensation That Actually Fits 16 · 2 分鐘
• Restoring Function, Not Perfection 16 · 2 分鐘
• What Counts as Fair Recovery? 16 · 2 分鐘
• A Smaller Claim Can Be Stronger 16 · 2 分鐘