B1 · Subscriptions, Billing and Support
Verifying Reminder Emails After Cancellation
- CEFR level:
- B1
- Sentences:
- 12
- Duration:
- 1 min
- Speakers:
- Tom & Emma
"Verifying Reminder Emails After Cancellation" is a B1-level English conversation about subscriptions, billing and support, 12 lines long (about 1 minute) between Tom & Emma. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.
Dialogue script
Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.
- Line 1Tom 0:00
I canceled the service, yet reminder emails keep arriving weekly.
- Line 2Emma 0:04
Are those billing notices, marketing emails, or account security alerts?
- Line 3Tom 0:09
Mostly renewal prompts, which makes me fear cancellation failed.
- Line 4Emma 0:13
Understandable. We should verify account status in two places.
- Line 5Tom 0:18
Dashboard says inactive, but email subject still says "Renew now".
- Line 6Emma 0:23
That might be delayed marketing automation, not active billing.
- Line 7Tom 0:28
I'll take screenshots of status page and recent email headers.
- Line 8Emma 0:32
You can ask support to remove you from the renewal campaign list.
- Line 9Tom 0:36
I'll request written confirmation that billing remains closed.
- Line 10Emma 0:39
Good, and keep one month of statements for verification.
- Line 11Tom 0:43
If a charge appears, I'll file dispute immediately same day.
- Line 12Emma 0:48
You're right; calm verification works better than panic assumptions.
Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.
Key vocabulary
Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.
- security /səˈkjʊrəti/ noun
protection from danger, theft, or attack
- mostly /ˈmoʊstli/ adverb
mainly; for the most part
- makes /meɪks/ verb
third-person singular of make
- fear /ˈfɪr/ noun or verb
an unpleasant feeling of danger or to be afraid
- failed /ˈfeɪld/ verb
did not succeed or meet a standard
- screenshots /ˈskrinˌʃɑts/ noun plural
images of what is shown on a screen
- ask /æsk/ verb
to pose a question or request information
- support /səˈpɔrt/ noun/verb
help, approval, or to help hold up or assist
- written /ˈrɪtən/ adjective
expressed or recorded in writing
- statements /ˈsteɪtmənts/ plural noun
things said or written clearly
- calm /kɑm/ adjective
not showing or feeling nervousness, anger, or strong emotion; peaceful
- panic /ˈpænɪk/ noun; verb
sudden strong fear; to feel sudden fear