B1 · Hotel Problems and Negotiation
Coordinating Housekeeping Time During a Multi-Night Stay
- CEFR level:
- B1
- Sentences:
- 12
- Duration:
- 1 min
- Speakers:
- Tom & Emma
"Coordinating Housekeeping Time During a Multi-Night Stay" is a B1-level English conversation about hotel problems and negotiation, 12 lines long (about 1 minute) between Tom & Emma. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.
Dialogue script
Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.
- Line 1Tom 0:00
Housekeeping keeps knocking during my afternoon work calls.
- Line 2Emma 0:03
Can you set a fixed cleaning window with front desk?
- Line 3Tom 0:07
I tried "later," but timing changed every day.
- Line 4Emma 0:10
Ambiguous requests create random outcomes in busy hotels.
- Line 5Tom 0:15
One day they skipped cleaning entirely, which was frustrating.
- Line 6Emma 0:19
Then we need a precise slot and written room note.
- Line 7Tom 0:23
I'll request cleaning between 10:00 and 11:00 only.
- Line 8Emma 0:26
Add "do not disturb" outside that slot to avoid interruptions.
- Line 9Tom 0:32
I'll confirm the note appears in their internal system.
- Line 10Emma 0:35
Great, and ask for fresh towels delivery if cleaning misses once.
- Line 11Tom 0:40
If conflict repeats, I'll ask for supervisor intervention.
- Line 12Emma 0:44
Clear agreements make long stays much smoother.
Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.
Key vocabulary
Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.
- fixed /fɪkst/ adjective
repaired or set in place
- timing /ˈtaɪmɪŋ/ noun
the choice or control of when something happens
- create /kriˈeɪt/ verb
to make something new
- outcomes /ˈaʊtˌkʌmz/ noun
results of actions or events
- skipped /skɪpt/ verb/adjective
did not do or include; omitted
- entirely /ɪnˈtaɪɚli/ adverb
completely
- precise /prɪˈsaɪs/ adjective
exact and accurate
- written /ˈrɪtən/ adjective
expressed or recorded in writing
- ask /æsk/ verb
to pose a question or request information
- misses /ˈmɪsɪz/ third-person verb/plural noun
fails to hit or notice; failures to hit
- conflict /ˈkɑnflɪkt/ noun
a serious disagreement or argument; a clash of interests
- stays /steɪz/ plural noun; verb
visits or periods of remaining; remains