B1 · Topic

Returns, Refunds and Complaints

5 English conversation dialogues about returns, refunds and complaints, written at B1 level. Read the full script with side-by-side translation, then reuse the phrases in your own conversation.

5 dialogues · 4 min

Speeding Up an Exchange for the Wrong Shoe Size 12 · 1 min
Confirming Responsibility for Delivery Damage 12 · 1 min
Submitting Extra Proof for a Delayed Refund 12 · 1 min
Service Claim Dispute One Day Before Warranty Expiry 12 · 1 min
Challenging Unclear Gift Card Terms 12 · 1 min

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