Tracking and Escalating Repeated Kitchen Leaks

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

1. Tom 0:00

   Our kitchen leak keeps returning, even after two repair visits.

   Line 1
2. Emma 0:04

   Did you record dates, leak spots, and repair outcomes each time?

   Line 2
3. Tom 0:09

   I took photos, but my notes are messy and incomplete.

   Line 3
4. Emma 0:13

   Structured evidence will strengthen follow-up requests greatly.

   Line 4
5. Tom 0:17

   Property office says "monitor first," which keeps delaying action.

   Line 5
6. Emma 0:22

   Then ask for a root-cause inspection, not another surface fix.

   Line 6
7. Tom 0:27

   I'll build a timeline with photos, humidity readings, and reports.

   Line 7
8. Emma 0:32

   You can request a supervisor visit and a written remediation plan.

   Line 8
9. Tom 0:36

   I'll set a response deadline of three working days.

   Line 9
10. Emma 0:40

    Good, and copy the landlord so everyone sees who is responsible.

    Line 10
11. Tom 0:45

    If unresolved, I'll file through housing complaint channel.

    Line 11
12. Emma 0:48

    Solid path. Persistent issues need persistent documentation.

    Line 12

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

• even /ˈivən/ adverb

  used to emphasize something surprising

• visits /ˈvɪzɪts/ noun

  plural of visit; times of visiting

• evidence /ˈɛvədəns/ noun

  facts or signs that support a conclusion

• strengthen /ˈstrɛŋkθən/ verb

  to make stronger

• delaying /dɪˈleɪɪŋ/ verb

  present participle of delay; making something late

• reports /rɪˈpɔrts/ noun

  spoken or written accounts

• written /ˈrɪtən/ adjective

  expressed or recorded in writing

• response /rɪˈspɑns/ noun

  an answer or reaction

• complaint /kəmˈpleɪnt/ noun

  a statement that something is unsatisfactory or unacceptable

• solid /ˈsɑlɪd/ adjective/noun

  firm and hard; reliable; a firm substance

• path /pæθ/ noun

  a way or route from one place to another

• issues /ˈɪʃuz/ noun

  problems or topics

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