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B1 · Dining Problems and Solutions

Arranging Delivery of Missing Side Dishes

CEFR level:
B1
Sentences:
12
Duration:
1 min
Speakers:
Emma & Tom

"Arranging Delivery of Missing Side Dishes" is a B1-level English conversation about dining problems and solutions, 12 lines long (about 1 minute) between Emma & Tom. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Emma 0:00

    Our takeaway arrived, but two side dishes are missing again.

    Line 1
  2. Tom 0:05

    Did the receipt list them, or were they skipped at order stage?

    Line 2
  3. Emma 0:08

    They're clearly listed, and we paid for both extras.

    Line 3
  4. Tom 0:12

    Then we should request redelivery, not just a small coupon.

    Line 4
  5. Emma 0:16

    Last time they offered points, but dinner timing still collapsed.

    Line 5
  6. Tom 0:21

    Exactly, tonight solution should match tonight's need.

    Line 6
  7. Emma 0:24

    I'll contact support and ask for immediate side delivery.

    Line 7
  8. Tom 0:28

    This time, ask for the arrival window and the driver's contact.

    Line 8
  9. Emma 0:33

    Good point, and I'll send photos of the opened packages.

    Line 9
  10. Tom 0:37

    I'll keep mains warm at low heat until sides arrive.

    Line 10
  11. Emma 0:40

    If delay exceeds thirty minutes, we request partial refund too.

    Line 11
  12. Tom 0:45

    Fair outcome. We protect both meal quality and rights.

    Line 12

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • skipped /skɪpt/ verb/adjective

    did not do or include; omitted

  • stage /steɪdʒ/ noun; verb

    a step in a process or a performance area; to organize an event

  • clearly /ˈklɪrli/ adverb

    in an obvious and easily understood way

  • extras /ˈɛkstrəz/ plural noun

    additional items or services

  • offered /ˈɔfərd/ verb

    gave someone the chance to have or do something.

  • collapsed /kəˈlæpst/ verb

    past tense of collapse; fell down or failed completely

  • exactly /ɪɡˈzæktli/ adverb

    precisely; in every detail

  • support /səˈpɔrt/ noun/verb

    help, approval, or to help hold up or assist

  • immediate /ɪˈmidiət/ adjective

    happening now or without delay

  • fair /ˈfɛr/ adjective

    reasonable and treating people equally

  • outcome /ˈaʊtˌkʌm/ noun

    the result of an action or event

  • protect /prəˈtɛkt/ verb

    to keep safe from harm or loss