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A2 · Electronics and Support

Troubleshooting a New Device

CEFR level:
A2
Sentences:
10
Duration:
1 min
Speakers:
Tom & Emma

"Troubleshooting a New Device" is an A2-level English conversation about electronics and support, 10 lines long (about 1 minute) between Tom & Emma. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Tom 0:00

    I bought this tablet today, but it won't turn on.

    Line 1
  2. Emma 0:03

    Did you charge it before trying to start it?

    Line 2
  3. Tom 0:05

    Yes, it has been charging for over an hour.

    Line 3
  4. Emma 0:09

    Does any light appear when you connect the cable?

    Line 4
  5. Tom 0:12

    No, but the same cable charges my phone.

    Line 5
  6. Emma 0:15

    Let's try another charger before we replace the tablet.

    Line 6
  7. Tom 0:19

    All right. I brought the box and receipt with me.

    Line 7
  8. Emma 0:22

    Good. This charger should show whether the tablet is receiving power.

    Line 8
  9. Tom 0:27

    The light is on now. It may have been the charger.

    Line 9
  10. Emma 0:31

    We'll replace the faulty charger for you today.

    Line 10

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • bought /bɔt/ verb

    acquired in exchange for payment (past tense of buy)

  • turn /tɝn/ verb

    to move or change direction

  • trying /ˈtraɪɪŋ/ verb

    attempting to do something

  • charging /ˈtʃɑrdʒɪŋ/ verb

    present participle of charge; demanding money or refilling battery power

  • appear /əˈpɪr/ verb

    to become visible; to seem

  • connect /kəˈnɛkt/ verb

    to join together; to establish communication or a relationship

  • same /seɪm/ adjective

    not different; identical

  • charges /ˈtʃɑrdʒɪz/ noun

    plural of charge; amounts of money demanded for goods or services

  • replace /rɪˈpleɪs/ verb

    to put something new in place of another

  • show /ʃoʊ/ verb

    to let someone see or know something

  • power /ˈpaʊər/ noun

    strength, control, or energy

  • faulty /ˈfɔlti/ adjective

    not working correctly; defective

More dialogues like this

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