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A2 · Electronics and Support

Asking About a Warranty

CEFR level:
A2
Sentences:
10
Duration:
1 min
Speakers:
Emma & Tom

"Asking About a Warranty" is an A2-level English conversation about electronics and support, 10 lines long (about 1 minute) between Emma & Tom. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Emma 0:00

    How long is the warranty on this coffee machine?

    Line 1
  2. Tom 0:03

    It includes a two-year manufacturer's warranty.

    Line 2
  3. Emma 0:06

    Does that cover problems with the water pump?

    Line 3
  4. Tom 0:08

    Yes, as long as the problem isn't caused by damage.

    Line 4
  5. Emma 0:12

    What happens if it stops working after two years?

    Line 5
  6. Tom 0:16

    You can still pay for a repair through our service center.

    Line 6
  7. Emma 0:19

    Do I need to register the machine online?

    Line 7
  8. Tom 0:22

    It isn't required, but registration makes support faster.

    Line 8
  9. Emma 0:26

    I'll register it and keep the receipt somewhere safe.

    Line 9
  10. Tom 0:29

    Good idea. The serial number is underneath the machine.

    Line 10

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • warranty /ˈwɔrənti/ noun

    a promise to repair or replace a product

  • problems /ˈprɑbləmz/ noun

    difficult things that need to be solved

  • caused /kɔzd/ verb

    past tense of cause; made something happen

  • damage /ˈdæmɪdʒ/ noun

    physical harm that reduces value or function

  • happens /ˈhæpənz/ verb

    takes place or occurs

  • years /jɪrz/ noun

    plural of year; periods of twelve months

  • still /stɪl/ adverb

    continuing up to now

  • repair /rɪˈpɛr/ verb

    to fix something damaged

  • service /ˈsɜrvəs/ noun

    help, work, or a provided function

  • makes /meɪks/ verb

    third-person singular of make

  • support /səˈpɔrt/ noun/verb

    help, approval, or to help hold up or assist

  • keep /kip/ verb

    to continue to have, hold, or do something

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