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A2 · Clothing, Returns and Exchanges

Reporting a Small Fault in Clothing

CEFR level:
A2
Sentences:
10
Duration:
1 min
Speakers:
Tom & Emma

"Reporting a Small Fault in Clothing" is an A2-level English conversation about clothing, returns and exchanges, 10 lines long (about 1 minute) between Tom & Emma. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Tom 0:00

    I bought this sweater yesterday, but one button is loose.

    Line 1
  2. Emma 0:03

    I'm sorry about that. Would you prefer a replacement?

    Line 2
  3. Tom 0:07

    I like this one, and the other sizes were sold out.

    Line 3
  4. Emma 0:11

    We can repair the button for you at no charge.

    Line 4
  5. Tom 0:14

    How long would the repair take?

    Line 5
  6. Emma 0:16

    It should be ready by tomorrow afternoon.

    Line 6
  7. Tom 0:19

    I need it tomorrow evening, so that works.

    Line 7
  8. Emma 0:22

    Great. We'll send you a message when it's finished.

    Line 8
  9. Tom 0:26

    Thanks. Do you need my receipt?

    Line 9
  10. Emma 0:28

    Yes, please. I'll attach a repair number to it.

    Line 10

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • bought /bɔt/ verb

    acquired in exchange for payment (past tense of buy)

  • yesterday /ˈjɛstərˌdeɪ/ adverb

    on the day before today

  • loose /lus/ adjective

    not tight, fixed, or firmly held

  • replacement /rɪˈpleɪsmənt/ noun

    something used instead of another

  • like /laɪk/ verb

    to enjoy or approve of someone or something

  • repair /rɪˈpɛr/ verb

    to fix something damaged

  • charge /tʃɑrdʒ/ verb

    to ask for payment or to fill a battery with power

  • long /lɔŋ/ adjective

    having great length or lasting much time

  • evening /ˈivnɪŋ/ noun

    the later part of the day

  • works /wɝks/ verb

    does a job or functions successfully

  • send /sɛnd/ verb

    to cause something to go somewhere

  • message /ˈmɛsɪdʒ/ noun/verb

    a written or spoken communication

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