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A2 · Delivery and Pickup

Checking a Delayed Delivery

CEFR level:
A2
Sentences:
10
Duration:
1 min
Speakers:
Tom & Emma

"Checking a Delayed Delivery" is an A2-level English conversation about delivery and pickup, 10 lines long (about 1 minute) between Tom & Emma. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Tom 0:00

    My delivery was expected twenty minutes ago.

    Line 1
  2. Emma 0:02

    I'm sorry about the delay. Let me check the tracking.

    Line 2
  3. Tom 0:06

    The app still says the driver is at the restaurant.

    Line 3
  4. Emma 0:10

    The restaurant needed extra time to finish your order.

    Line 4
  5. Tom 0:13

    Has the driver collected it now?

    Line 5
  6. Emma 0:15

    Yes, and they're about fifteen minutes away.

    Line 6
  7. Tom 0:19

    Will the food still be warm when it arrives?

    Line 7
  8. Emma 0:21

    It should be. The driver is using an insulated bag.

    Line 8
  9. Tom 0:26

    All right. I'll wait another fifteen minutes.

    Line 9
  10. Emma 0:29

    Thank you. We'll refund the delivery charge today.

    Line 10

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • delivery /dɪˈlɪvəri/ noun

    the act of taking goods to a destination

  • expected /ɪkˈspɛktɪd/ adjective

    thought likely to happen

  • delay /dɪˈleɪ/ noun

    a period of waiting or lateness

  • tracking /ˈtrækɪŋ/ noun

    the act of following or recording progress

  • app /æp/ noun

    an application, especially as downloaded by a user to a mobile device

  • still /stɪl/ adverb

    continuing up to now

  • says /sɛz/ verb

    speaks or states

  • driver /ˈdraɪvɚ/ noun

    a person who drives a vehicle

  • restaurant /ˈrɛstəˌrɑnt/ noun

    a place where meals are served

  • needed /ˈnidɪd/ adjective

    required or necessary

  • time /taɪm/ noun

    what clocks measure; a point or period

  • refund /ˈriˌfʌnd/ (noun); /rɪˈfʌnd/ (verb) noun; verb

    money returned; to give money back