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A2 · Delivery and Pickup

Reporting a Missing Item

CEFR level:
A2
Sentences:
10
Duration:
1 min
Speakers:
Tom & Emma

"Reporting a Missing Item" is an A2-level English conversation about delivery and pickup, 10 lines long (about 1 minute) between Tom & Emma. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Tom 0:00

    Hi, one meal is missing from my delivery.

    Line 1
  2. Emma 0:03

    I'm sorry. Could you give me the order number?

    Line 2
  3. Tom 0:06

    It's 4821. I ordered three rice bowls.

    Line 3
  4. Emma 0:11

    I see two chicken bowls and one vegetable bowl.

    Line 4
  5. Tom 0:15

    Right, but only the chicken bowls arrived.

    Line 5
  6. Emma 0:18

    We can send the vegetable bowl with another driver.

    Line 6
  7. Tom 0:21

    How long will that take?

    Line 7
  8. Emma 0:23

    About twenty minutes, and there won't be another charge.

    Line 8
  9. Tom 0:27

    That's fine. Please send it as soon as possible.

    Line 9
  10. Emma 0:31

    Certainly. I'll message you when the driver leaves.

    Line 10

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • missing /ˈmɪsɪŋ/ adjective/verb

    not present or unable to be found

  • delivery /dɪˈlɪvəri/ noun

    the act of taking goods to a destination

  • order /ˈɔrdər/ noun

    an arrangement, request to buy, or instruction.

  • arrived /əˈraɪvd/ verb

    reached a place or destination

  • send /sɛnd/ verb

    to cause something to go somewhere

  • driver /ˈdraɪvɚ/ noun

    a person who drives a vehicle

  • long /lɔŋ/ adjective

    having great length or lasting much time

  • charge /tʃɑrdʒ/ verb

    to ask for payment or to fill a battery with power

  • soon /sun/ adverb

    after a short time

  • possible /ˈpɑsəbəl/ adjective

    able to happen or be done

  • message /ˈmɛsɪdʒ/ noun/verb

    a written or spoken communication

  • leaves /livz/ verb

    goes away from a place or person