EngTalk App Icon
EngTalk by OSofts

A2 · Phones, Internet and Apps

Unable to Log In to an App

CEFR level:
A2
Sentences:
10
Duration:
1 min
Speakers:
Emma & Tom

"Unable to Log In to an App" is an A2-level English conversation about phones, internet and apps, 10 lines long (about 1 minute) between Emma & Tom. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Emma 0:00

    Tom, I can't log in to the banking app today.

    Line 1
  2. Tom 0:03

    What message appears after you enter password?

    Line 2
  3. Emma 0:06

    It says "session expired" and returns to home screen.

    Line 3
  4. Tom 0:10

    Try closing the app fully and reopening it first.

    Line 4
  5. Emma 0:14

    I did that, but the same message appears again.

    Line 5
  6. Tom 0:17

    Then clear app cache and check if system time is automatic.

    Line 6
  7. Emma 0:21

    Time was manual. I switched it to automatic now.

    Line 7
  8. Tom 0:26

    Great, please try logging in one more time.

    Line 8
  9. Emma 0:29

    It works now, and verification code arrived quickly.

    Line 9
  10. Tom 0:33

    Excellent. Incorrect phone time often causes that issue.

    Line 10

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • log /lɔɡ/ noun

    a written record of events or actions

  • says /sɛz/ verb

    speaks or states

  • returns /rɪˈtɝnz/ verb/noun

    goes or gives back; profits or returned items

  • closing /ˈkloʊzɪŋ/ noun

    the process of shutting down or concluding

  • fully /ˈfʊli/ adverb

    completely or to the greatest degree

  • reopening /riˈoʊpənɪŋ/ noun

    the act of opening again

  • clear /klɪr/ adjective

    easy to see, hear, or understand

  • system /ˈsɪstəm/ noun

    a set of connected parts that work together

  • verification /ˌvɛrəfəˈkeɪʃən/ noun

    the process of checking that something is true or correct

  • quickly /ˈkwɪkli/ adverb

    fast or soon

  • often /ˈɔfən/ adverb

    many times; frequently.

  • issue /ˈɪʃu/ noun

    a problem, topic, or edition