A2 · Phones, Internet and Apps
Unable to Log In to an App
- CEFR level:
- A2
- Sentences:
- 10
- Duration:
- 1 min
- Speakers:
- Emma & Tom
"Unable to Log In to an App" is an A2-level English conversation about phones, internet and apps, 10 lines long (about 1 minute) between Emma & Tom. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.
Dialogue script
Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.
- Line 1Emma 0:00
Tom, I can't log in to the banking app today.
- Line 2Tom 0:03
What message appears after you enter password?
- Line 3Emma 0:06
It says "session expired" and returns to home screen.
- Line 4Tom 0:10
Try closing the app fully and reopening it first.
- Line 5Emma 0:14
I did that, but the same message appears again.
- Line 6Tom 0:17
Then clear app cache and check if system time is automatic.
- Line 7Emma 0:21
Time was manual. I switched it to automatic now.
- Line 8Tom 0:26
Great, please try logging in one more time.
- Line 9Emma 0:29
It works now, and verification code arrived quickly.
- Line 10Tom 0:33
Excellent. Incorrect phone time often causes that issue.
Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.
Key vocabulary
Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.
- log /lɔɡ/ noun
a written record of events or actions
- says /sɛz/ verb
speaks or states
- returns /rɪˈtɝnz/ verb/noun
goes or gives back; profits or returned items
- closing /ˈkloʊzɪŋ/ noun
the process of shutting down or concluding
- fully /ˈfʊli/ adverb
completely or to the greatest degree
- reopening /riˈoʊpənɪŋ/ noun
the act of opening again
- clear /klɪr/ adjective
easy to see, hear, or understand
- system /ˈsɪstəm/ noun
a set of connected parts that work together
- verification /ˌvɛrəfəˈkeɪʃən/ noun
the process of checking that something is true or correct
- quickly /ˈkwɪkli/ adverb
fast or soon
- often /ˈɔfən/ adverb
many times; frequently.
- issue /ˈɪʃu/ noun
a problem, topic, or edition