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A2 · Airports and Flights

Reporting Baggage That Did Not Arrive

CEFR level:
A2
Sentences:
10
Duration:
1 min
Speakers:
Tom & Emma

"Reporting Baggage That Did Not Arrive" is an A2-level English conversation about airports and flights, 10 lines long (about 1 minute) between Tom & Emma. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Tom 0:00

    Hello, everyone took luggage, but my suitcase never arrived.

    Line 1
  2. Emma 0:04

    I'm sorry to hear that. Do you have your baggage receipt?

    Line 2
  3. Tom 0:08

    Yes, here it is. The tag number ends with 4821.

    Line 3
  4. Emma 0:14

    Thank you. Let me check the tracking system right now.

    Line 4
  5. Tom 0:18

    I have medicine inside, so I need the bag soon.

    Line 5
  6. Emma 0:21

    Understood. The bag stayed in transit and arrives on next flight.

    Line 6
  7. Tom 0:26

    Can you deliver it to my hotel tonight?

    Line 7
  8. Emma 0:28

    Yes, please write your hotel address and phone number here.

    Line 8
  9. Tom 0:32

    Done. How can I check updates later?

    Line 9
  10. Emma 0:35

    Use this case number online, or call us anytime.

    Line 10

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • took /tʊk/ verb

    past tense of take

  • never /ˈnɛvər/ adverb

    not at any time

  • baggage /ˈbæɡɪdʒ/ noun

    suitcases and personal belongings packed for traveling

  • tracking /ˈtrækɪŋ/ noun

    the act of following or recording progress

  • system /ˈsɪstəm/ noun

    a set of connected parts that work together

  • stayed /steɪd/ past verb

    remained in a place or condition

  • transit /ˈtrænzɪt/ noun

    public transportation or movement through a place

  • flight /flaɪt/ noun

    a journey through the air, especially by plane

  • hotel /hoʊˈtɛl/ noun

    a place where travelers pay to stay

  • updates /ˌʌpˈdeɪts/ noun, verb

    new information; makes current

  • later /ˈleɪtər/ adverb

    at a time in the future or after the time mentioned

  • case /keɪs/ noun

    a particular situation, example, or container

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