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A2 · Hotels

Reporting a Problem with Room Equipment

CEFR level:
A2
Sentences:
10
Duration:
1 min
Speakers:
Emma & Tom

"Reporting a Problem with Room Equipment" is an A2-level English conversation about hotels, 10 lines long (about 1 minute) between Emma & Tom. Read the full script below with the translation next to each line, then try speaking one of the roles out loud.

Dialogue script

Each entry shows the English sentence first, with the translation on the line below it. To practise speaking, cover the translation and repeat after the audio.

  1. Emma 0:00

    Hello, the air conditioner in my room isn't cooling.

    Line 1
  2. Tom 0:03

    Sorry for the trouble. Could you tell me your room number?

    Line 2
  3. Emma 0:07

    It's room 638, and the fan only blows warm air.

    Line 3
  4. Tom 0:12

    Thank you. I'll send maintenance to inspect it now.

    Line 4
  5. Emma 0:15

    I have an online meeting in thirty minutes.

    Line 5
  6. Tom 0:18

    Understood. We can offer a temporary fan immediately.

    Line 6
  7. Emma 0:22

    That would help. If repair takes long, can I change rooms?

    Line 7
  8. Tom 0:28

    Yes, we'll prepare a backup room just in case.

    Line 8
  9. Emma 0:31

    Thank you, please call before staff enters.

    Line 9
  10. Tom 0:34

    Certainly. We'll contact you in five minutes.

    Line 10

Native audio, line-by-line recording and pronunciation scoring for this dialogue are in the EngTalk app.

Key vocabulary

Content words from this dialogue, ranked by the CEFR level at which they appear across the whole 500-dialogue library. Function words and proper nouns are excluded.

  • maintenance /ˈmeɪntənəns/ noun

    work done to keep something usable

  • offer /ˈɔfər/ verb

    to say that you are willing to give or do something.

  • temporary /ˈtɛmpəˌrɛri/ adjective

    lasting for only a limited time

  • immediately /ɪˈmidiətli/ adverb

    now; without delay

  • repair /rɪˈpɛr/ verb

    to fix something damaged

  • change /tʃeɪndʒ/ verb

    to make or become different

  • rooms /rumz/ noun

    spaces inside a building

  • prepare /prɪˈper/ verb

    to get ready for something

  • backup /ˈbækˌʌp/ noun

    help or support; a copy of data stored for safety

  • case /keɪs/ noun

    a particular situation, example, or container

  • staff /stæf/ noun; verb

    the people who work for an organization; to provide workers

  • contact /ˈkɑntækt/ verb

    to communicate with someone, typically to give or receive information

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